Wearing multiple hats in health service planning and design

Wearing multiple hats in health service planning and design: Integrating personal lived experience and professional capability to improve outcomes.

5pm AEDT | 7pm NZ

Guest Speaker:

Holly McMillan 

Senior Project Manager | Queensland Cancer Centre Project

Holly has had an extensive career of almost 30 years in Queensland Health as a Business Analyst and Health Planner. She holds a Graduate Certificate of Health Service Planning and is an accredited Member of the Australasian Association of Health Planners.

In 2023, Holly received an invasive breast cancer diagnosis which led to a 12-month sabbatical experiencing hospital and health services from the patient perspective.

Returning to the workforce in 2024, she is now a passionate advocate for integrating lived experience in healthcare design and delivery.

Holly is currently the Senior Project Manager for Clinical Planning of the new Queensland Cancer Centre at Metro North HHS. She is relishing the opportunity to combine her personal and professional healthcare knowledge and experience to deliver future cancer services that meet the needs of consumers, communities, and healthcare workers alike.